FAQ

About the Event

Can I enter the event for free?
Can I re-enter the venue?
Can I use the venue's parking lot?
Is there a place to leave my belongings?
Can I freely enter and exit the stage area during performances?
I use a wheelchair. Can I watch the stage event?
Can I attend in cosplay?
Can I buy merchandise at the venue?

About Tickets

Can I cancel or change my ticket after purchase?
Can I apply multiple times for the ticket lottery?
Can someone apply on my behalf?
Is there a set that includes both the admission ticket and stage viewing pass?
Can I get seats together with my friends?
When will tickets be issued?
Will the special bonus items included with the admission ticket be sold separately?
Will same-day tickets be available?

Inquiries

All inquiries about the event must be made through the official inquiry form below.
Please note that we do not accept inquiries by phone.
Please note that we may refrain from replying depending on the nature of the inquiry, and that a response is not guaranteed.

Click here for the inquiry form

The linked website is Japanese only.